If three or more of these sound like you, you could do this job: * You deal with customers on the phone every day * You've handled complaints and turned some of them around * You keep track of your own cases, tickets or orders * You work to rules that somebody checks * You stay calm when the person on the other end doesn't * You've had enough of evenings, weekends or rotas Those are the skills a claims handler uses. The insurance knowledge is what we train you in. This is a trainee motor claims role with a well-established, FCA-regulated insurer near Egerton, Bolton (BL7). You don't need any insurance experience. What you'll learn * Taking new motor claims and getting the details right first time * Running your own caseload by phone and email * How liability works: who was at fault and how you prove it * Spotting a claim that doesn't add up What you get * £24,479 to £26,500, with annual salary reviews * 35 hours, Monday to Friday, 9am to 5pm, so your evenings and weekends are yours * A fully funded CII qualification, studied in work time * One-to-one coaching from an in-house claims trainer * Holiday that rises with service, your birthday off, and a contributory pension * Free parking, casual dress, and hybrid working after probation Good to know: you'll need a car to get to the site, and the first few months are a real learning curve. You'll need GCSE English and Maths at C/4 or above. Send your CV, whatever it looks like, and we'll call you