Volunteer Coordinator and Support Worker £14.10 per hour Stoke-on-Trent Part-Time Fixed Term Make a meaningful difference in people’s lives by coordinating a team of befriender volunteers and providing community-based support that helps customers build connections, reduce social isolation, improve wellbeing, and access the services they need to live independently. What you’ll do: * Recruit, coordinate and support befriender volunteers delivering companionship to customers. * Match volunteers and customers based on their interests, needs and preferences. * Coordinate visits and monitor placements to ensure positive outcomes. * Maintain accurate records and update customer and volunteer information on the database. * Provide guidance and support to volunteers, resolving any issues that arise. * Carry out home visits to assess customers' needs and wellbeing. * Identify sources of support and make referrals or signposts to relevant services. * Build positive relationships with customers, volunteers and partner organisations. * Promote independence, social inclusion and improved wellbeing within the community Who you are: * Passionate about helping people overcome social isolation and achieve positive outcomes. * An excellent communicator who can build trusted relationships with a wide range of people. * Organised and able to manage multiple priorities, appointments and records effectively. * Confident supporting and motivating volunteers to deliver a high-quality service. * Empathetic, approachable and committed to treating people with dignity and respect. * Able to work independently in the community while collaborating effectively with colleagues and partners. * Driven by making a real difference and helping customers thrive in their communities. * Full UK Driving Licence and access to own vehicle for business use Apply now! We may close this vacancy early if we receive a high volume of applications