Interim O2C Lead Manager | Finance Operations Transformation

Newcastle Upon Tyne
Immediate Start Preferred

We're supporting a large-scale finance transformation programme and are seeking an experienced Order-to-Cash (O2C) Leader to oversee a high-performing finance operations function during a period of significant change.

This is an operational leadership role focused on ensuring service excellence, driving performance, strengthening controls, and delivering continuous improvement across the O2C lifecycle.

Key Responsibilities

• Lead and develop operational teams across Accounts Receivable, Credit Control, Collections, Billing and Cash Application.
• Drive improvements in cash collection, aged debt, working capital and overall O2C performance.
• Monitor and improve key service metrics, KPIs and operational controls.
• Partner with Finance, Commercial, Customer Operations and Shared Services stakeholders to resolve issues and drive performance.
• Identify opportunities for process improvement, automation and standardisation.
• Support the business through ongoing transformation activities whilst maintaining strong day-to-day operational delivery.
• Coach, develop and motivate team members within a fast-paced environment.

We're Interested in Speaking With Professionals Who Have

Leadership experience within O2C, Accounts Receivable, Credit Control or Collections functions

Experience managing operational teams and performance metrics

Strong understanding of working capital, cash collection and receivables management

Experience driving process improvements and operational efficiencies

Exposure to ERP systems such as SAP, Oracle, Dynamics 365 or similar platforms

Excellent stakeholder management skills across Finance and wider business functions

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