IT Engineer (Security Clearance Required)

Location: West Sussex

Working Pattern: Approximately 3 days per week onsite, remaining 2 days hybrid.

Engagement: Initial 6 month contract with possibility to extend for 6 months.

An experienced, SC-cleared IT Engineer is required to support a small public-sector organisation with the day-to-day operation and improvement of its IT environment.

This is a broad, hands-on role suited to someone who is comfortable being the go-to technical person across a range of technologies and issues. The environment is relatively small, so the individual will need to be practical, adaptable and happy to turn their hand to whatever is required.

Key Responsibilities

• Provide hands-on support across Microsoft technologies, networking, cloud services and on-premise infrastructure.
• Act as the technical escalation point for more complex issues.
• Support the day-to-day reliability and operation of the IT environment.
• Work with and coordinate third-party IT suppliers where required.
• Support small infrastructure changes, upgrades and improvements.
• Work directly with users and stakeholders to understand and resolve technical issues.
• Provide practical technical advice and guidance where needed.

Experience and Approach

The successful individual should have broad IT infrastructure experience rather than being focused on a single technical specialism.

They should be:

• Comfortable working across a wide range of technologies.
• Practical and willing to get hands-on.
• Approachable and confident working directly with users and senior stakeholders.
• Client-facing, professional and able to explain technical issues clearly.
• Comfortable working independently in a small organisation.
• Able to work effectively with external suppliers and support partners.

Clearance

Current SC clearance is required.