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Head of Central Retail Operations

Michael Page Retail

South West England · Posted 21 Sep 2026 · 68 applicants

Permanent
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Requiring a senior central operations leader who has personally designed and improved operating models, delivered measurable labour and productivity gains.

Client Details

Led complex operational change and can combine strategic thinking with the practical understanding needed to make change work across a large frontline estate.

Description

  • Oversee and manage the retail operations to meet business goals
  • Ensure operational policies are clear, practical and easily executable in stores
  • Improve operational data quality, accessibility and usefulness across the business
  • Own the central communication process to stores and field teams
  • Build a high performing central operations function

Profile

A successful Head of Retail should have:

  • Proven experience in managing multi- site retail operations.
  • Operating Model Design
  • Labour modelling and workforce planning
  • Transformation and continuous improvement
  • Data and commerical acumen
  • Experience working with technology teams on operational systems

Job Offer

  • Highly competitive salary + car allowance provided
  • Hybrid working arrangements available.
  • Permanent position with opportunities to make a significant impact.

If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Apply now