Overview: I am looking for a proactive Service Controller to lead a team of engineers, ensuring efficient operations and excellent customer service. You’ll plan resources, manage workflows, and maintain high service and safety standards. Key Responsibilities for the Service Controller: Prioritise customer requests and allocate resources effectively Plan and manage jobs to maximise productivity Oversee work orders and ensure accurate, timely completion Lead and mentor a team of 4–8 engineers Maintain systems, processes, and safety standards Drive customer satisfaction and service profitabilityWhat We Offer for the Service Controller: Competitive salary + annual bonus 25 days holiday + bank holidays (option to buy 5 more) Pension (up to 5%), life insurance & share scheme Healthcare (medical, dental, optical & physio) Enhanced family leave & flexible working Wellbeing support & recognition schemesIf you are interested in this Service Controller role please contact Jamie on (phone number removed) or apply to this advert with your upto date CV