Tour Operations Specialist Sales Agent

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Location

Lichfield

Position

Customer Service

Salary Details:

£12.80 per hour

Site Name

Not Specified

Vacancy Type

Fixed Term (end date)

Hours Per Week

37.5

Job Grade

Career Framework Level 3

Contract Length:

6 Month Contract

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About the role:

Joining our team as a Tour Operations Specialist Sales Agent means you are a part of something bigger. We are a multi-award-winning Travel Group, who go above and beyond to create bespoke and memorable experiences for our customers and members.

Some of your key responsibilities as a Tour Ops Specialist would include:

• Receiving sales enquiries from B2B customers and answering them efficiently
• Selling a range of Coop Holidays products - including tailor-made itineraries, Cruise packages, Eurostar, long & short haul, City Break experiences and more
• Achieving sales targets by maximising selling opportunities of Coop Holidays products at every opportunity
• Providing first-level support to customers on any queries regarding their booking or Coop Holidays product

Who are we looking for?

To be a successful candidate for this role you will need:

• Previous experience in Travel and sales
• To be customer-focused with a friendly and approachable nature
• To be able to work independently and as part of a team
• To be comfortable using web-based systems

What can we offer you?

• Employee Discounts - Save up to 60% off Childcare, 20% off your Food Shop and 15%off your next Holiday
• 30 Days Annual Leave - Rising with service up to a maximum of 37 days
• Health and Wellbeing Programmes - Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
• Full Training and Accredited Development Plans
• Enhanced Maternity, Paternity and Family leave and more!