A 1st class administration role has arisen within a City based Property lender.

The main responsibilities cover all aspects of property admin ( similar skills to a letting administrator) such as,

Insurance

• Adding newly repossessed properties to the appropriate insurance policy.
• Instructing insurance inspectors/contractors and arranging for keys to be sent to them to provide access.
• Managing and following up on insurance claims, including liaising with insurers, contractors and other relevant parties.
• Cancelling insurance following redemption, or completion of a property sale, and ensuring records are updated accordingly.

Property inspections, maintenance and repairs

• Reviewing property reports received from Oracle following possession and identifying any matters requiring immediate attention, such as leaks, broken windows, security issues or urgent repairs.
• Assisting with instructing and coordinating contractors for maintenance and repair works.
• Following up with contractors and other parties to ensure required works are progressed.
• Uploading and maintaining property photographs on the relevant file.

Key management

• Keeping track of keys held for repossessed properties.
• Arranging for keys to be sent to estate agents, contractors, insurance inspectors and other relevant parties as required.
• Following exchange of contracts, arranging for all spare sets to be sent to the appointed estate agent, including keys held in the office and requesting the return/forwarding of keys held by insurance inspectors or contractors.

Estate agents and marketing

• Assisting with the instruction of estate agents.
• Obtaining auction appraisals where required.
• Assisting with the administrative side of agent instructions and ensuring relevant information, keys and documentation are provided.

Utilities and Council Tax

• Dealing with utility providers for electricity, gas and water at repossessed properties, including investigating and resolving invoices or arrears issues.
• Arranging payment/processing of valid utility invoices.
• Applying for the relevant Council Tax exemptions for residential properties.
• Dealing with the appropriate local authority regarding business rates/discounts or exemptions for commercial properties.

Invoices and payments

• Processing invoices.
• Checking invoices against the relevant property/case and ensuring that they are sent for payment correctly.
• Investigating invoice queries with suppliers, contractors or service providers where required.

Redemptions and sales

• Obtaining details of any outstanding fees and costs required for redemption or completion of a sale.
• Assisting with administrative requirements leading up to completion.

Asset tracing and case administration

• Instructing asset traces.
• Logging asset trace results and ensuring they are uploaded/saved to the file.
• Ensuring property photographs, reports, and any other relevant documentation are uploaded on the file.
• Providing general administrative support to the repossessions team and assisting with follow-ups and outstanding actions across the property portfolio.

The role is offered on a permanent, full time office basis, offering a comprehensive range of benefits including 25 days holiday, pension and supporting benefits. Interviews available immediately.