Location: Greenwich, South East London
Contract Type: Long term agency
Hours: Full time - 8.30am until 4.30pm
Salary: £17 - £18 per hour

Purpose of the Role

To provide high-quality administrative support to the school's safeguarding and pastoral teams, ensuring that all processes related to student welfare, safeguarding compliance, and pastoral care are managed efficiently and confidentially.

Key Responsibilities

• Act as the first point of contact for safeguarding and pastoral queries, ensuring timely and sensitive responses.
• Maintain accurate and up-to-date safeguarding records in line with statutory requirements and school policies.
• Support the Designated Safeguarding Lead (DSL) and pastoral team with administrative tasks, including scheduling meetings, preparing reports, and managing documentation.
• Assist with the coordination of interventions and support plans for students, liaising with staff, parents, and external agencies as required.
• Ensure confidentiality and compliance with GDPR and safeguarding legislation at all times.
• Monitor and update safeguarding systems (e.g., CPOMS or similar platforms) and follow up on outstanding actions.
• Prepare correspondence, reports, and data for safeguarding audits and inspections.
• Provide general administrative support to the pastoral team, including managing diaries, filing, and handling sensitive information.

Essential Skills & Experience

• Strong administrative and organisational skills with attention to detail.
• Excellent communication skills, both written and verbal, with the ability to handle sensitive situations professionally.
• Experience working in an educational setting or with safeguarding processes (preferred).
• Ability to maintain confidentiality and work with discretion.
• Proficient in Microsoft Office and school management systems. (Bromcom)
• Knowledge of safeguarding legislation and procedures

Personal Attributes

• Compassionate and empathetic approach to supporting students and families.
• Ability to work under pressure and manage competing priorities.
• Collaborative team player with a proactive attitude.

WHOLE SCHOOL RECRUITMENT Compliance will be completed on the successful candidate including DBS application unless a DBS is already held and subscribed to the update service.