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Sports Fan Ambassador & Retail Assistant

Official Sports Merchandise | Pop-Up Shop | Experiential Fan Retail

Location: Oxford Street / Bond Street. London, W1C

Sports Retail | Team Kit Merchandise | Fan Experience | Experiential Marketing | Dynamic Retail

Key details:

Role: Temporary Fan Ambassador & Retail Assistant
Location: Oxford Street, London, W1C 1JN
Duration: 4 weeks initially, Temporary Fixed Term Contract FTC
Dates: 21st September 26 – 23rd October 26
Hours: Flexible working hours. Up to 40 hours per week. Full & part time work available
Industry: Sports team apparel, team shirts, collectibles, headwear, teams merchandise
Pay rate: £14.00 per hour, paid weekly

Role overview:

Teliporter is recruiting fan ambassadors and retail assistants for an immersive pop up shop on behalf of a global sporting and entertainment brand. You'll be part of a high-energy retail operations team selling official fan merchandise including team apparel, kit, team shirts, collectibles, headwear and associated team merchandise etc.

This is a customer-facing, sales-driven role for people who thrive on fast-paced environments and have a genuine passion for sports and entertainment culture. You’ll be working on behalf of a global sporting brand, known for major league sports entertainment and an elite professional American football league.

About Teliporter:

Teliporter is a global experiential marketing, dynamic retail and fan engagement company specialising in immersive popup retail activations, live events and merchandise experiences for music artists, sports teams and entertainment brands. We’re experts in creating immersive fan experiences that turn shopping into unforgettable moments that fans can step into.

Key responsibilities:

Help to establish & operate a pop-up retail store & sporting retail event
Launch retail activations selling official fan merchandise
On-site retail operations, delivering day-to-day customer service activities
Coordinate stock, inventory, deliveries, goods-in/goods-out processes and supply chain logistics
Drive retail sales through upselling, cross-selling and product knowledge
Support visual merchandising, store setup & stock replenishment
Operate checkouts, tills & POS systems to process payments, refunds and returns
Provide positive experiences & a vibrant store culture
Engage with customers & fans
Create first-class customer experience through service & fun
Represent a high-profile entertainment and sports brand with professionalism
Participate in pre-event build and post-event breakdown activities
Maintain a clean, safe and engaging retail environment throughout the event

Your mission:

Deliver exceptional customer experiences for passionate fans
Drive sales activity and stock replenishment
Create a vibrant store culture
Engage directly with customers and fan communities
Support event build-up and breakdown activities

What we're looking for:

Retail, sales, hospitality or promotional experience
Customer service excellence and fan engagement skills
Friendly communication style
Comfortable with POS / EPOS systems or tills & checkout operation
Visual merchandising interest
Enthusiasm for sports teams, leagues & entertainment culture

Why Teliporter:

Work with iconic music, sports and entertainment brands
Gain transferable retail, events and customer experience skills
Be part of live music, sports and entertainment events
Flexible work that fits around your lifestyle with 7 days' schedule notice
Fast-track development in experiential retail
Creative + commercial environment
Inclusive, diverse and supportive team culture

Job keywords:

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