Team Lead IT Account Manager - Windsor (On-Site) - MSP - £40k-£50k

Do you thrive leading commercial teams and want to join a long-established MSP with over 30 years of success and a huge roadmap for growth?

This Windsor-based Managed Services Provider is looking for a Team Lead IT Account Manager to take charge of their Account Management team. You'll lead 4 Account Managers while also carrying your own sales targets, with a strong focus on winning net new business rather than renewals. This role is fully office-based.

What you'll be doing:

Step into a key leadership role, taking responsibility for team performance, pipeline and new business growth.

• Leading, mentoring, and developing a team of 4 Account Managers.
• Winning net new business, selling managed IT services, cloud, cybersecurity, Microsoft solutions, connectivity, hardware and projects.
• Cross-selling and upselling the full service range across the existing customer base.
• Owning the sales pipeline, forecasting, targets and CRM reporting.
• Setting clear objectives and running 1-1s, coaching and performance reviews.
• Supporting the team with larger proposals, negotiations and senior stakeholder relationships.
• Working with technical teams to turn customer requirements into the right solutions.
• Keeping a healthy balance between new business and customer relationships, with renewals managed proactively by the team.

What you'll need:

• An IT background, ideally within an MSP, with a proven track record in B2B IT sales or account management.
• Experience leading, managing or mentoring account managers or sales professionals.
• A sales-focused mindset, comfortable building from scratch and excited by ownership.
• Experience managing a pipeline and forecasting accurately.
• Strong commercial awareness around revenue, margin and pricing.
• Excellent negotiation and communication skills, confident with senior stakeholders.
• Confident working with both technical and non-technical colleagues.
• Full UK Drivers licence & access to a vehicle

Nice to have:

• Understanding of recurring-revenue and subscription-based service models.
• Experience across cloud, Microsoft, cybersecurity or telecoms solutions.
• Experience building sales processes and CRM discipline.

What you'll get:

• £40,000-£50,000 salary (DOE)
• 28 days annual leave including bank holidays
• Company pension
• Regular training & development
• Clear progression opportunities within a stable, respected MSP
• A supportive team environment with real autonomy and influence

This is a brilliant opportunity to build and lead a sales-driven account team within an established MSP's next chapter of growth.

Interested?
Don't worry if your CV isn't up to date - reach out to for a confidential chat.

Keywords: Team Lead Account Manager, IT Account Manager, Sales Team Leader, Account Management Team Lead, IT Sales, Business Development, MSP, Managed Service Provider, New Business, Cross-sell, Upsell, Cloud, Cybersecurity, Microsoft 365, Windsor, Berkshire, Slough, Maidenhead, Reading, Staines

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