Office Angels West End is recruiting on behalf of a prestigious private mental health clinic based on Harley Street. This is an excellent opportunity for an experienced and highly organised Clinical Administrator / Medical Receptionist to join a busy and professional healthcare environment where patient care is at the heart of everything they do.

Clinical Administrator / Medical Receptionist
Harley Street, London (Private Mental Health Clinic)
£14.40 per hour + holiday pay
Temporary Assignment
Start Date: Monday 19th October
Duration: Approximately 4 weeks
Full-Time Hours

The Role

As the first point of contact for patients, you will play a key role in delivering an exceptional patient experience while providing comprehensive administrative support to clinicians and the wider team.

Working Hours

The role operates on a rota basis:

• 07:45 - 15:45
• 12:00 - 20:00
• 1 Saturday per month, 09:00 - 17:00

Key Responsibilities

Front of House & Patient Care

• Welcoming patients and visitors in a professional and friendly manner
• Managing patient enquiries via phone, email and in person
• Ensuring a smooth and efficient patient journey throughout the clinic

Administration & Coordination

• Managing clinician diaries and booking appointments
• Coordinating patient visits and follow-up appointments
• Processing payments and maintaining accurate records
• Preparing and sending correspondence, reports and letters to a high standard
• Updating and maintaining confidential patient information
• Liaising closely with clinicians and colleagues to support excellent patient care
• Assisting with improving administrative processes and clinic operations

What We're Looking For

• Previous experience in a medical administration, medical reception or healthcare support role
• Experience within private healthcare would be highly advantageous
• Excellent communication skills and a professional telephone manner
• Strong organisational skills with exceptional attention to detail
• Ability to thrive in a busy, fast-paced environment
• Good knowledge of medical terminology and healthcare processes
• Proficiency using clinical databases and healthcare systems

Why Apply?

• Opportunity to work for a respected private healthcare provider in the heart of Harley Street
• Supportive, friendly, and professional team environment
• Ongoing temporary position with immediate start
• Valuable experience within a prestigious private clinic
• Convenient central London location close to Marylebone High Street
• Competitive hourly rate plus holiday pay

If you're a confident administrator with healthcare experience and are looking for your next opportunity within a leading private clinic, we'd love to hear from you. Apply today for immediate consideration.

Application Process:

To apply, please send your CV and a cover letter detailing your relevant experience and why you would be a fantastic fit for our team to

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