Job role summary The primary focus for this position is managing all accounts receivable and payable tasks to include credit control. Ensuring processes are completed and procedures created, approved, followed and adhered to in a professional, accurate and timely manner as required. Duties, Tasks and Responsibilities * Answering incoming telephone calls promptly * Monitor, manage and respond to all inbox e-mails * Escalate as required and manage through to resolution * Creating and checking purchase orders * Reviewing and updating customer contracts * Reconciliation of Bank Accounts in Xero and processing bank payments * Accounts Receivable and Payable tasks * Other tasks in the Admin department as required It is important all duties of the job holder are performed in a professional and responsible manner. That you are polite and considerate in your communications with customers, suppliers and colleagues. To promptly escalate any shortfall or issues that may adversely impact customer satisfaction with your line manager at the earliest opportunity. Principal Knowledge Requirements * Xero Online * Email Management * Microsoft Office Suite * Adobe Acrobat * Telephone and communication systems The following may also be used in the role but not a requirement as training will be given * Vantage Online * BACS autopay system