Administrative & Client Support Assistant

Location: Borehamwood (Fully Office-Based)

Salary: £26,000 - £28,000 per annum

Hours: Monday to Friday, 8:00am - 4:30pm

Benefits: 20 days annual leave plus bank holidays, private healthcare, pension scheme, on-site parking

The Opportunity

We are seeking a proactive and organised Administrative & Client Support Assistant to join a busy and growing team. This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced environment, supporting clients, and ensuring the smooth running of day-to-day operations.

The successful candidate will act as a key point of contact for client enquiries while providing essential administrative support across the business.

Key Responsibilities

• Respond to client enquiries via email in a professional and timely manner.
• Provide exceptional customer support and assist with client queries.
• Prepare, manage and distribute documentation, including contracts via DocuSign.
• Maintain accurate records and update internal databases and systems.
• Support the wider team with general administrative duties.
• Coordinate internal processes and ensure tasks are completed efficiently.
• Assist with onboarding new clients and maintaining positive client relationships.
• Ensure all administration is completed accurately and within agreed timescales.

Skills & Experience Required

• Minimum of 2 years' experience in an administrative or office support role.
• Previous experience within the healthcare sector is advantageous but not essential.
• Strong proficiency in Microsoft Office, including Word, Excel and Outlook.
• Excellent organisational and time management skills.
• Strong written and verbal communication abilities.
• High level of accuracy and attention to detail.
• Ability to multitask and manage competing priorities effectively.

Personal Attributes

• Adaptable and comfortable working within a fast-paced environment.
• Strong work ethic with a proactive approach to tasks.
• Eager to learn new skills and develop professionally.
• Positive, professional and team-focused attitude.
• Excellent problem-solving skills and the ability to use initiative.
• Reliable, organised and able to work independently when required.

Benefits

• Competitive salary of £26,000 - £28,000.
• Private healthcare scheme.
• Pension contribution.
• On-site parking.
• Ongoing training and development opportunities.
• Supportive and collaborative working environment.
• Opportunity for long-term career growth and progression.