Purpose: to deliver planned maintenance to aircraft ground support equipment and tooling

Key Responsibilities:

· Effectively fault find and offer repair solutions for a wide variety of aircraft tooling and GSE, including but not limited to aircraft jacks, dollies & trollies, pumps and trailers

· Deliver planned maintenance activities to various types of aircraft equipment and tooling, including but not limited to steps, platforms, trailers, trolleys, tow bars, and jacks

· Complete load testing of equipment and tooling as per OEM drawings

· Carry out repairs to equipment in order to ensure equipment returns to service in a timely manner

· Problem solve a variety of issues on all types of equipment including mechanical, electrical, hydraulic and pneumatic systems

· Work as part of a wider engineering team

· Generate reports using our online system

· Support work activities at other airports or sites as required (UK and abroad), including but not limited to completing works on customer sites as well as our own facilities

· Work closely with the Operations Team to ensure jobs are accepted, understood, implemented and closed down efficiently and accurately

· Communicate with the Operations Team effectively, ensuring emails are

responded to in a timely manner and calls are answered or returned as soon as practically and safely possible

· Ensure all work is delivered in accordance with customer contract service level agreements

· Endeavour to achieve a first-time-fix on all equipment

· Support new and existing engineers and junior engineers day to day, including sharing knowledge and providing training as required

· Complete more complex jobs as scheduled on the daily plan

Qualifications and experience required for this role:

· Strong engineering knowledge and technical skills

· Be competent and capable to read a manual/drawing to identify piece parts and assemblies to effect repairs

· Have the ability to apply engineering principles to generate a solution if no manuals are available

· Proactive approach

· Excellent customer service skills

· Ability to work alone and as part of a team

· Excellent planning and organisational ability with an analytical approach to problem solving

· Experienced with IT, demonstrating ability in MS Office - including Email, Outlook, Word and Excel

· Good communication with people at all levels

· Must have right to work in the UK

· Full, clean UK driving license is required

· Must be able to gain an airport pass – therefore clean personal record and ability to show previous work/educational history up to 5 years prior with references

Desirable:

· Formal engineering or similar qualification would be advantageous

· Demonstrable experience in a similar role is advantageous