Data Support Analyst Apprentice

London Bridge (Park Street Office)

Data Analyst Apprenticeship Level 4 – 27-28 month duration

Up to £30,015

Hyde is looking for a Data Support Analyst Apprentice to join our Technology team. This is a great opportunity to start your career in data and technology, gaining hands-on experience while working towards a relevant data, digital or technology apprenticeship.

As a Data Support Analyst Apprentice at Hyde, you will help support our data, integration and analytics platforms. Working alongside experienced colleagues, you’ll develop practical skills in data investigation, application support and system monitoring, while helping the team identify and resolve straightforward data and system issues. You’ll also have protected time for learning and the opportunity to put your apprenticeship training into practice.

Key Duties

• Help investigate straightforward application, data and system issues, working with experienced colleagues to resolve problems.
• Carry out routine data checks to identify missing, incorrect or out-of-date information and differences between systems.
• Write and adapt basic SQL queries, with support, to check data and compare records.
• Monitor systems and data using dashboards and tools such as Grafana, CloudWatch and AWS, while keeping support tickets accurate and up to date.
• Help maintain support guides and build your knowledge of Hyde’s data systems, applying what you learn as your skills and confidence develop.

Why Join Hyde?

Hyde is part of the Hyde group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

This apprenticeship is an opportunity to build practical experience in data, technology and application support while learning from experienced colleagues. You’ll develop your understanding of databases, SQL, cloud technology and system monitoring, with protected learning time to support your apprenticeship.

As a Data Support Analyst Apprentice, we’re seeking someone who can bring:

• A genuine interest in data, technology, systems or application support.
• A basic understanding of databases, data concepts or SQL, with an enthusiasm to develop your knowledge further.
• A logical and analytical approach to problem solving, with good attention to detail.
• Confidence using Microsoft Office, particularly Excel, and a willingness to learn tools such as AWS, Grafana and CloudWatch.
• Clear communication skills, curiosity and a willingness to learn from experienced colleagues and complete a relevant apprenticeship programme.

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.