Estate Co-ordinator, Social Housing, London

We are seeking an Estate Co-ordinator for our loyal and trusted client in London.

This is temporary role

Start date: 20th October

Approx 3 months, could go temp to permanent for the right person

£16.26 per hour PAYE or £21.62 Umbrella

Monday to Friday, 9am - 5pm

100% site based, on site parking available

Basic DBS will be required

This is a fantastic opportunity for a customer focused individual to join the Housing Team to provide estate management. There are aspects of this role which applicants may find similar to the position of concierge, caretaker, fire warden, facilities person or a security guard. You will be our face of our client on a day-to-day basis providing support to our diverse customer base, whilst ensuring that our internal and external service providers fulfil their duties to a high standard within the building. This role will see you working alongside Local Housing Managers who are responsible for both tenants and homeowners.

Duties include:

• To provide a high-quality estate management service, ensuring outstanding customer service and delivery across tenures including leaseholder, shared owners and tenants.

• Be the accountable Officer providing an efficient, co-ordinated, customer focused service that meets local needs and delivers high standards.

• Proactively work with colleagues, customers and stakeholders to co-ordinate services and maximise customer satisfaction.

What you\'ll need to succeed:

• to be a motivated individual who wants to make a difference in the community, is enthusiastic, customer focused good at problem solving and enjoys helping people. You must enjoy a challenge and confidently resolve conflict and make difficult decisions using your own initiative and genuinely care and be confident in your own abilities to drive change.

• Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential

• Experience of working in a social housing setting is preferred but not essential.

• Strong administrative & IT skills with a focus on attention to detail and accuracy in writing, reporting and numeracy.

To apply for this brand new role, please click 'apply' and send your cv to