Job Title: Legal Helpline Advisor - Personal Injury
Location: Sheffield, S9 with Free Parking
Contract: Full Time, Permanent
Salary: £24,000 - £36,000 per annum

Role Overview & Daily Responsibilities:

• Taking inbound calls from new and existing clients
• Advising clients on new and existing claims in relation to Personal Injury matters
• Updating files and cases
• Transferring calls where appropriate

Employment Benefit Package:

• 25 days annual leave plus bank holidays
• Pension scheme
• Life insurance
• Company sick pay
• Free Parking
• Social events calendar

About the Business:

• CRA Legal are recruiting for a Legal Advisor with Personal Injury experience or exposure. Our client, a reputable law firm based in Sheffield are looking for a driven professional with experience working on a Legal Helpline, dealing with claimant Personal Injury queries and advice service. This is an excellent opportunity for the right candidate to progress their career in an organisation that values their people.

About CRA Consulting:

• CRA Consulting are a specialist legal recruiter, operating across the UK. CRA works in partnership with reputable law firms with either local, regional, national or international presence. We recruit at all levels from board, director and partnership level through to support staff.
• For additional information on how we can assist you with your next career move, visit the CRA Consulting Website at

Application Criteria:

• Law Degree - 2:1 or higher
• Experience working as a legal helpline advisor (desirable)
• Excellent customer service skills
• Strong interest in Personal Injury

How to Apply:

• If this Legal Helpline Advisor vacancy is of interest, please click the apply button. Alternatively, if you would like to discuss with Miles Lomas who is managing this vacancy, call for a confidential discussion.
• Are you wanting to review additional career opportunities? Visit our jobs page at

Additional Information:

• CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
• This Legal Helpline Advisor vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.