Your new role

A new role has become available due to an increase in workload for our client based in Haldon Forest (EX6)

The position is until March 2027 and is paying £14.46 per hour 37 hours per week, Monday- Friday.

Once training is done, role will become hybrid.

• Provide effective case management including processing applications, contract/licence approval - claim management, amendments, remote inspection, case review and closure by following national instructions.
• Provide customer service function, giving verbal and written advice and communication to customers.
• Liaise with area staff on technical issues and queries involving direct liaison with the customer.
• Deal with public enquiries through triage to the Area teams or other appropriate staff where necessary.

What you'll need to succeed

• Experience of working in a busy administrative environment
• Ability to co-ordinate multiple work streams (projects/areas of work).
• Proactive and flexible working approach to delivering tasks.
• Highly competent IT user with experience of the MS Office suite of applications, especially Excel.
• Knowledge of SharePoint is desirable.
• Must pass a DBS check.

What you'll get in return

• Temporary role until March 2027
• £14.44 per hour
• Staff parking
• Hybrid working
• 37 hours per week

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk