Do you have customer service or sales admin experience and looking for a new temporary role

My Tewkesbury based client are seeking an enthusiastic office and sales administrator to join their team on a temp basis until the end of the year.

Job Specification: Temporary Office & Sales Administrator

Start: end of Sept/start of Oct

Hours: 37 hours per week

Monday-Fri with a Friday early finish

Contract: Temporary with the possibility that it could go permanent

Pay rate: £13.70 per hour

Overview

We are seeking a proactive and confident Office & Sales Administrator to join the business on a temporary basis. This role is essential in maintaining smooth order processing and customer communication while covering a period of staff sickness. As the sole person responsible for this function, the successful candidate must be able to start immediately and pick up new systems and processes quickly.

Key Responsibilities

• Handle day-to-day office administration tasks to support business operations.
• Pick up incoming calls and provide friendly, efficient customer service to clients
• Process customer orders using a bespoke internal system (training provided).
• Managing incoming orders, primarily from repeat customers within the group.
• Investigate and resolve any order or stock discrepancies.
• Liaise with new customers, ensuring a positive onboarding experience.
• Resolving any technical and price queries
• Maintain accurate records and ensure smooth communication between internal teams and customers.

Requirements

• Previous office administration and/or customer service experience.
• Confident handling phone calls and speaking with customers.
• A great ‘can do’ attitude to assist the wider team
• Strong attention to detail and ability to spot and resolve discrepancies.
• Comfortable learning a bespoke system quickly.
• Able to manage workload independently
• Reliable, organised, and ready to hit the ground running.

Interviews will commence from 18th September. To be considered please apply now