Receptionist and Administrator

• Location: Northampton Town Centre
• Working Hours: Monday - Friday, 8:30 AM - 5:00 PM; 3 out of every 4 Saturdays, 8:30 AM - 2:00 PM (day off in lieu during the week)

I am seeking a friendly and professional Receptionist and Administrator to be the first point of contact at our busy practice. This role is crucial in providing a welcoming environment for patients and ensuring the smooth operation of our front desk.

Day-to-day of the role:

• Welcome patients into the practice, providing a friendly and professional first point of contact.
• Answer incoming telephone calls, handle enquiries, and provide accurate information to patients.
• Manage and schedule patient appointments efficiently.
• Process patient payments and handle transactions with accuracy.
• Perform administrative duties including filing, preparing records, and maintaining accurate documentation.
• Assist with other tasks as needed to support the daily operations of the practice.

Required Skills & Qualifications:

• Proven experience in a reception or administrative role.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and remain organised in a fast-paced environment.
• Proficient in using office software and handling office equipment.
• Strong attention to detail and accuracy in handling cash transactions.

To apply for this Receptionist and Administrator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.