Credit Controller

Location: Cardiff
Salary: £30,000-£35,000 per annum
Working Pattern: Hybrid

An established and growing business based in Cardiff is looking to appoint an experienced Credit Controller to join its finance team.

This is an excellent opportunity for a confident and proactive credit professional to take ownership of a portfolio of customer accounts, maintain strong customer relationships and play an important role in supporting the company's cash flow.

The Role

The successful Credit Controller will be responsible for:

• Managing a portfolio of customer accounts and ensuring payments are received on time
• Proactively contacting customers by telephone and email regarding outstanding invoices
• Allocating and reconciling payments accurately
• Investigating and resolving invoice queries and disputes
• Monitoring aged debt and taking appropriate action to minimise overdue balances
• Agreeing payment plans where appropriate and following up on commitments
• Working closely with internal teams to resolve account queries
• Maintaining accurate and up-to-date customer records
• Preparing regular aged debt and credit control reports
• Escalating long-outstanding or high-risk accounts where necessary
• Supporting the wider finance team as required

About the Candidate

The ideal candidate will have previous experience in a credit control or accounts receivable position and will be confident managing customer accounts and collecting outstanding debt.

They will be:

• Confident communicating with customers by telephone and email
• Comfortable having professional but firm conversations regarding payment
• Highly organised with excellent attention to detail
• Confident working with figures and financial information
• Proactive and able to manage their own workload
• A strong problem solver with a commercial approach
• Comfortable using Excel and finance/accounting systems

Experience within a fast-paced finance environment would be advantageous.

The Package

• £30,000-£35,000 per annum
• Hybrid working
• Cardiff-based office
• Supportive and collaborative working environment
• Opportunities for professional development and progression
• A varied role with genuine responsibility and ownership

This is an excellent opportunity for an experienced Credit Controller to join a successful organisation in Cardiff and develop their career within a supportive finance team.

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