Front of House / Customer Service Staff

Planetarium Go UK – Portable Planetariums

ABOUT PLANETARIUM GO UK

Planetarium Go UK is a portable planetarium company delivering immersive, dome-based astronomy experiences in iconic locations across the UK. We create engaging and accessible experiences for families, schools, and the general public.

THE ROLE

We are recruiting Front of House / Customer Service Staff to join our team. This is a customer-facing role focused on delivering excellent visitor experiences in a busy public venue.

KEY RESPONSIBILITIES

- Welcoming visitors and providing excellent customer service

- Ticket and merchandise sales

- Managing visitor flow and entry times

- Assisting with seating and session turnover

- Supporting families and school groups

- Answering visitor questions

- Handling payments and basic sales records

- Maintaining cleanliness and presentation of public areas

WHAT WE’RE LOOKING FOR

• Experience in customer service, hospitality, retail, or events
• Friendly communication skills
• Professional and reliable attitude
• Availability for the full contract period

Desirable:

• Interest in science or astronomy (not required)

WHAT WE OFFER

• £13 per hour
• Fixed-term contract
• Supportive team environment