Credit Controller – London or Birmingham – Up to £36,000 plus bonus and benefits – Hybrid working

My client, a market leading global professional services organisation are looking to recruit a permanent Credit Controller for their London head office or Birmingham office offering hybrid and flexible working.

Key Responsibilities:

• This is a hands-on role where you will take full ownership of your own ledger, driving cash collection, reducing overdue debt and building strong relationships with customers and internal stakeholders.
• You will be responsible for proactively managing outstanding balances, resolving invoice and billing queries, identifying potential payment risks and implementing effective collection strategies.
• Working closely with senior stakeholders across the business, you will also provide meaningful reporting and analysis to support cash flow performance and improve overall credit control processes.
• Investigation into queries/payment issues using various resources
• Escalation of queries/client issues to manager where required

What we're looking for:

• Previous experience in a busy credit control environment
• A proven track record of meeting cash collection targets and reducing aged debt
• Confident communication and relationship-building skills
• Experience resolving invoice, purchase order and billing queries
• Strong organisational skills with excellent attention to detail
• Good Excel skills, including VLOOKUPs and PivotTables
• A proactive, commercially minded approach with the confidence to take ownership and deliver results

Why apply?

This is a fantastic opportunity to join a supportive finance team where your contribution will make a genuine difference. You'll enjoy a varied role, plenty of stakeholder interaction and the opportunity to play a key part in improving the financial performance of the business.