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Customer Service Executive

Eclectic Recruitment

Cambridge · Posted 12 Oct 2026 · 11 applicants

£25,000 - £26,000 per annum
Permanent
Apply now
Description: We are working on behalf of a highly respected and
well-established organisation in South Cambridge who are looking
to recruit a Customer Service Executive to join their friendly
and professional team.

This is a fantastic opportunity for someone who enjoys delivering
outstanding customer service and thrives in a fast-paced,
office-based environment.

* Key responsibilities will include:
* Answering incoming telephone calls and responding to email
enquiries
* Managing queries via an internal ticketing system
* Accurately recording client data on internal systems
* Supporting clients with service bookings and appointments
* Proactively assisting clients with purchasing decisions
* Supporting the wider team with administrative duties

* To be successful in this role, you will ideally have:
* The want to work within an office-based role
* A confident and professional telephone manner
* Good written and verbal communication skills
* Attention to detail
* IT skills
* A positive, proactive and team-focused approach

If this role looks of interest, please contact Megan. We
endeavour to reply to every candidate, but if you haven’t heard
from us within 10 days, please assume your application has been
unsuccessful on this occasion.
Apply now