Full-Time | Uxbridge | Monday–Thursday, 9am–5pm, earlier finish on a Friday | £32,000

An established and successful business is looking for a Customer Service Executive to join its team in Uxbridge.

You’ll be responsible for customer enquiries, processing orders and building strong relationships with new and existing customers. The role also includes outbound calls, upselling, account management and supporting customers with product enquiries.

Key Responsibilities

• Handle customer enquiries via phone, email and live chat
• Process orders and provide accurate product information
• Build and maintain strong customer relationships
• Make outbound calls and identify sales opportunities
• Upsell and generate repeat business
• Manage customer accounts and follow up enquiries
• Work towards weekly sales targets

About You

• Excellent communication and customer service skills
• Organised, proactive and commercially minded
• Confident on the telephone
• Comfortable working independently
• Strong attention to detail
• Previous customer service or sales experience

Benefits

• Annual performance bonus
• Monthly sales bonus
• Company pension
• 20 days' holiday + bank holidays
• Christmas shutdown
• Additional holiday after 5 years
• Free parking
• Career progression and training