Lead with Compassion, Care with Purpose

We are looking for dedicated and experienced Support Workers to join our team!

ICSS provides a supported living service in Walsall for adults with mental health conditions and associated complex needs.

Our philosophy and values run through all the support we give and are applicable to every person we help.

We believe people should be supported to have a good and meaningful everyday life.

Here’s how:

• Care and support should be person-centred, planned, coordinated and proactive.
• Service users should have choice and control over how their health needs are met.
• People with a learning disability and/or autism should be supported to live in the community.
• People we support should have a choice about where and with whom they live.
• We train our staff to support service users who present with behaviours that challenge in a personalised way.

What You’ll Be Doing

• Lead and mentor a team of support workers to deliver exceptional care
• Develop, implement and review person-centred care plans
• Provide practical and emotional support with daily living, personal care, and activities
• Monitor outcomes and document changes in care or wellbeing
• Liaise with families, professionals, and colleagues to ensure consistent, tailored support
• Ensure compliance with safeguarding, policies, and CQC standards
• Support the onboarding and training of junior staff

What You’ll Need

• Previous experience in a senior support working role
• NVQ Level 2 in Health & Social Care
• Must be Medication Administration trained
• Strong supervision and communication skills
• Excellent care planning & record keeping experience
• Flexibility to work various shifts including weekends and nights if required

Why Join Us?

• Access to mandatory training with opportunities for further professional development and career growth
• Auto enrolment Pension
• Career development opportunities
• Eligibility for blue light card