Traffic Administrator

We are looking for a highly organised and customer-focused Traffic Administrator to join our busy operations team, working within the Gatehouse. This is a key role at the heart of the operation, responsible for managing vehicle movements, supporting drivers and visitors, and ensuring the smooth flow of traffic in and out of the site.

As the first point of contact for drivers, customers, and visitors, you'll play a vital role in maintaining site security, delivering excellent customer service, and supporting the efficient running of the transport operation.

A TYPICAL DAY MAY INVOLVE

• Manage all vehicle arrivals and departures through the gatehouse
• Check in and check out drivers, contractors, and site visitors
• Accurately record vehicle movements and maintain relevant documentation
• Liaise with warehouse and transport teams to coordinate vehicle arrivals and loading schedules
• Monitor and communicate trailer availability and parking locations
• Process delivery paperwork, manifests, and transport documentation
• Maintain accurate records using internal systems and Microsoft Office applications

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous administration experience within a logistics, transport, warehouse, or gatehouse environment is desirable
• Strong communication and interpersonal skills
• Excellent attention to detail and ability to work accurately under pressure
• Confident using Microsoft Office packages, particularly Excel and Outlook
• Professional and customer-focused approach
• Experience working with transport management systems would be advantageous

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

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