OPERATIONS / OFFICE MANAGER - PERMANENT

Key Details:

Role: Operations/ Office Manager
Location: London
Hours: 09.00 - 18.00, early finish on Fridays
Contract Type: Permanent, Full-Time
Industry: Creative
Days in Office: 5 days in office
Salary: Up to £52,000 DOE

Company Overview:

We are delighted to be working with a highly regarded, boutique creative business specialising in architecture and interior design. Based in London, this established and successful company has a close-knit team of 10 and offers a friendly, sociable and collaborative working environment.

They are looking for a capable, organised and proactive Office Operations Manager to take responsibility for the smooth running of the business, providing essential support across office operations, finance, HR and project administration.
This is a fantastic opportunity for someone who thrives on variety, enjoys being involved in all aspects of a business and is confident taking ownership of their responsibilities. The role offers plenty of autonomy and the chance to become a valued and integral member of a talented team.

Responsibilities:

Financial & Project Administration

• Coordinate day-to-day financial processes, including invoicing, payments, expenses and account reconciliations.
• Work closely with the Directors and external accountants on payroll, VAT, cash flow and financial reporting.
• Maintain financial records, budgets and spreadsheets, ensuring information is accurate and up to date.
• Assist with the financial administration of client projects, including contracts, deposits, payment schedules and expenditure tracking.
• Monitor outstanding invoices, follow up on payments and ensure project accounts are correctly reconciled.

Office Operations & Facilities

• Take responsibility for the efficient day-to-day running of the studio, ensuring a welcoming and well-organised workplace.
• Manage relationships with external suppliers, contractors and service providers.
• Oversee office maintenance, facilities, insurance, equipment and general administrative processes.
• Coordinate meetings, visitors, travel arrangements, team events and deliveries.
• Act as the main point of contact for external IT support, overseeing office technology, telecommunications and service agreements.

HR & People Administration

• Support recruitment processes, new starter inductions and employee onboarding.
• Maintain personnel records, coordinate annual leave and assist with performance reviews.
• Liaise with external HR advisers on employment-related matters.
• Ensure health and safety procedures are maintained, including risk assessments, fire safety requirements and relevant training.

Skills & Experience:

• Mininmum of 5 years in an Office Manager or similar position
• A strong aptitude for numbers and a genuine interest in financial administration, which forms an important part of this position.
• Excellent Excel skills, strong IT capabilities and confidence working with financial systems.
• Exceptional organisational skills, accuracy and attention to detail.
• The ability to manage competing priorities, use initiative and work independently.
• A positive, hands-on and adaptable approach, with a willingness to get involved wherever needed.
• Strong communication skills and the confidence to build relationships at all levels.

RMS Recruitment thanks you for your application and looks forward to speaking to you. However, we regret that we will only be able to respond to successful applicants who fulfil all the criteria.
If you are already registered with RMS, please do not hesitate to contact your consultant directly quoting the above reference number.