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Tenancy Sustainment/Support Worker

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Stoke-on-Trent · Posted 15 Oct 2026 · 18 applicants

£16 - £18/hour
Full-Time
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We're recruiting for 4 Interim Housing Professionals to join a Housing Association in Stoke-on-Trent on an initial 9-month contract, with the potential for extension or temp-to-perm opportunities. We have two exciting opportunities available: 🔹 2 x Tenancy Sustainment Officers Responsibilities include: * Managing the income and finances of hostel residents. * Carrying out room inspections and checks. * Supporting and managing rent repayment plans. * Managing a caseload of approximately 10–15 residents. Essential experience: Previous experience working in challenging environments with disadvantaged and vulnerable individuals is crucial. This is a demanding role and will suit someone resilient, confident and experienced in managing challenging situations. 🔹 2 x Support Workers Working alongside the Tenancy Sustainment Officers, you'll provide a more holistic support service to residents, helping them overcome barriers and move from temporary accommodation into more permanent housing. 📍 Location & Contract Details * Location: Stoke-on-Trent * Contract: Initial 9 months, with potential extension or temp-to-perm * Working pattern: Monday–Friday, 5 days per week * Workplace: Fully site-based We're looking for passionate, resilient and experienced housing and support professionals who aren't afraid of a challenge and want to make a genuine difference to people's lives
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