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Operations Agent import and Export 4 on 4 off days

Heathrow Personnel

Feltham · Posted 21 Sep 2026 · 41 applicants

£30,000 - £34,000 per annum
Permanent
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As a Road Transport Agent, you will support the day-to-day operation of the ground transportation network, ensuring shipments move efficiently, accurately and on time.

Your responsibilities will include:

  • Coordinating daily truck and freight movements
  • Monitoring the smooth and timely flow of shipments
  • Planning and optimising transport routes and truck utilisation
  • Updating operational systems accurately and in a timely manner
  • Communicating with internal and external customers
  • Liaising with transport suppliers and maintaining strong working relationships
  • Ensuring compliance with company procedures and relevant regulations
  • Monitoring and achieving operational KPIs
  • Following and maintaining standard operating procedures
  • Identifying opportunities to improve operational efficiency
  • Escalating operational issues to management when required
  • Maintaining clear and timely communication throughout the operation
Key Skills
  • Ideally experienced in transport, logistics, freight forwarding or a similar operational environment
  • Highly organised with good attention to detail
  • Proactive and able to work independently
  • Confident communicating with customers, suppliers and colleagues
  • Comfortable working in a fast-paced operational environment
  • Computer literate with basic Excel, Word and PowerPoint skills

4 on 4 off Day shifts

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