Product Business Analyst- Broking

We are currently recruiting for a Product Business Analyst with Broking experience to join one of our Insurance clients on a 6-month contract.

Inside ir35

Hybrid- every Monday in Ipswich or London

Responsibilities:

• Partner with business stakeholders, product leaders, UX designers, engineers, and analytics specialists to understand business challenges, identify opportunities, and define valuable outcomes.
• Facilitate discovery activities, workshops, interviews, journey mapping, and collaborative working sessions to uncover user needs and business problems.
• Translate strategic objectives, user needs, and business requirements into clear product initiatives, user stories, acceptance criteria, and delivery outcomes.
• Support product backlog creation, refinement, prioritisation, and release planning activities, ensuring work is aligned to customer and business value.
• Collaborate closely with UX colleagues to understand user journeys, validate concepts, and shape intuitive and effective user experiences.
• Analyse business processes, customer workflows, and product performance to identify opportunities for optimisation, automation, and continuous improvement.
• Use stakeholder feedback, operational insight, and product data to support informed prioritisation and decision-making.
• Contribute to estimation, planning, dependency management, risk identification, and delivery governance activities.

Experience

• Experience working as a Business Analyst, Product Analyst, Product Business Analyst, Agile Business Analyst, or a similar role within a technology or digital product environment.
• Strong understanding of business analysis techniques, including stakeholder engagement, requirements elicitation, process analysis, and solution definition.
• Experience supporting Agile product delivery using Scrum, Kanban, or similar delivery frameworks.
• Experience creating user stories, acceptance criteria, process models, and other analysis artefacts.
• Experience within Insurance, Risk, Financial Services, Analytics, or other regulated industries.
• Experience supporting digital products, analytics platforms, workflow tools, or customer-facing applications.
• Familiarity with Azure DevOps, GitHub, Jira, Confluence, Miro, Figma, Visio, or similar collaboration and delivery tools.
• Experience working alongside UX designers, researchers, product managers, or service designers.
• Exposure to data-driven product development, automation initiatives, or AI-enabled solutions.
• Understanding of customer journey mapping, service design, or user-centred design approaches.
• Experience operating in global teams across multiple locations and time zones.

Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.