The company:

A leading Build to Rent company is seeking a Community Host for a high-end residential (Build to Rent) development in Edinburgh.

The role:

The Resident Host liaises with residents and delivers consistently excellent customer service. They also manage front-of-house duties, serve as the first point of contact, coordinate building maintenance and support tenancy administration. Your working hours will be 40 per week, over five days including some weekends.

Responsibilities:

• Deliver exceptional customer service to residents
• Act as first point of contact for residents, respond positive to customer queries and complaints
• Log communication with residents
• Support the organisation and execution of events, creating a community
• Carry out administrative support including logging maintenance requests and updating databases
• Carry out leasing activities such as viewings and follow ups
• Support with marketing
• Follow health & safety procedures
• Chase outstanding rent arrears
• Raise purchase orders

About you:

• Highly organised and able to multitask
• Excellent written and spoken English
• Proven experience in property, resident services, guest relations, hospitality or sales
• Ability to build long lasting relationships

If you’re interested in this BTR Resident Host position and you possess the required skill set, then apply now. Should you have any further questions, contact Martha Kiernan at Collins Property Recruitment.

Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!