Our client is currently looking for a Customer Service Advisor to start at medical device company in Ilkeston, Derbyshire In this role, you will support customers in resolving their issues efficiently with professionalism and in a timely manner Your role will include: Managing inbound and outbound customer calls. Responding to customer enquiries via telephone, email and live chat. Providing advice and support Processing customer orders Maintaining accurate customer records using internal systems. Liaising with technical departments to resolve customer queries efficiently. Delivering an outstanding customer experience This position: 18 month minimum contract Monday – Friday 9am – 5pm If you feel you have the sills necessary for this role, then please send us your CV