Contract Support Coordinator – Manchester (Hybrid) – Temporary with Potential to Go Permanent
An excellent opportunity has arisen for a Contract Support to join a well-established facilities provider on a UK-wide contract, working from the client's head office at St Peter's Square, Manchester on a hybrid basis.
Role: Contract Support
Contract: Temporary, with potential to become permanent for a strong candidate
Location: Manchester (hybrid)
Pay: £14.42 per hour PAYE (equivalent to £30,000 per annum)
Hours: Monday to Friday, 8:00am – 5:00pm
As Contract Support, you'll be a key point of coordination for a team of mobile engineers across the UK, keeping work scheduled, orders raised, and sites covered. The contract has been running for a few months, making this a great time to join an account while it's still bedding in.
About the contract:
* 10 mobile engineers covering the North East, North West, Midlands, South East, and South West
* Around 500 sites nationwide, with each engineer covering roughly 10 to 20 sites
* You'll typically support 1 to 3 engineers depending on region and workload
Key responsibilities of the Contract Support role include:
* Scheduling and coordinating engineer visits for planned preventative maintenance (PPMs) and reactive work
* Raising and managing purchase orders
* Acting as the day-to-day contact for your allocated engineers
* Handling helpdesk queries and responding to reactive requests promptly
* Keeping job records accurate and up to date on the client's system
* Liaising with the wider contract team and escalating issues where needed
* Supporting reporting and general contract administration
What we're looking for:
Essential:
* Experience in an administrative or coordination role, ideally scheduling engineers, raising purchase orders, or similar
* Strong organisation and the ability to manage competing priorities
* Clear written and verbal communication with engineers and the wider team
* Comfortable learning new systems quickly
* Good IT skills, including Microsoft Office
Desirable:
* Helpdesk or call-handling experience
* Experience with job management or CAFM-type systems
Interested? Apply now — this Contract Support role is a great opportunity to join a growing account early