Night time Team Leader

SERVICE: Family Assessment Centre

LOCATION: Malvern, Worcestershire

REPORTING TO: Registered Manager

Salary £35,000 FTE (pro rata to circa £29,797 for 31.5 hours per week)

Shifts 12 hour night shifts 20:00-08:00

About Us

Located in a beautiful rural setting near Malvern, Worcestershire, our client's residential Family Assessment Centre provides a warm, therapeutic environment accommodating up to eight families. They specialise in supporting parents-including those who are care-experienced-to build positive parenting skills, process past trauma, and safely keep families together whenever possible.

The Role

As a Team Leader, you will guide and mentor Family Support Workers (FSWs) while working directly with families to deliver structured assessment plans. You will model positive parenting, offer real-time coaching, lead shift handovers, and adopt a therapeutic PACE approach (Playfulness, Acceptance, Curiosity, Empathy) to promote child safety and family wellbeing.

Key Responsibilities

• Supervise, mentor, and coach Family Support Workers on shift.
• Act as Key Worker to develop, implement, and monitor individual Family Assessment Plans.
• Observe, record, and evaluate parent-child interactions and parental motivation.
• Teach and model practical parenting skills (e.g., routines, feeding, safety, behaviour management).
• Lead group and individual parenting sessions using trauma-informed principles.
• Maintain clear, accurate, and evidence-based records on digital database systems.
• Collaborate effectively with Social Workers, health visitors, and external professionals.
• Ensure safeguarding standards and Ofsted regulatory requirements are met at all times.

WHAT WE ARE LOOKING FOR

Qualifications & Training

• NVQ Level 3 in Children and Young People's Workforce (or equivalent/willingness to achieve within probation).
• GCSE English (Grade D/4 or above equivalent) desirable

Experience & Knowledge

• Experience working directly with vulnerable children and families.
• Experience in mentoring, coaching, or supervising team members.
• Strong understanding of child development, safeguarding practices, and factors impacting parenting (e.g., domestic abuse, mental health)

Skills & Attributes

• Excellent written/verbal communication and IT reporting skills.
• Empathetic, non-judgemental, and skilled in de-escalating challenging situations.

Requirements

• Willingness to work shifts (nights, weekends, bank holidays, and sleep-ins) on a rota basis.
• Valid UK driving licence

What our client offers:

• Comprehensive induction and ongoing training
• Professional development opportunities
• A supportive and inclusive team culture
• Company pension
• Private medical insurance
• Sick pay
• Free on-site parking
• Meaningful work that makes a genuine difference

Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.