Office Administrator – Social Care & Education Hub

Macdonald McEwan is recruiting an experienced and organised Office Administrator to support a busy local authority Social Care and Education Hub.

This is an excellent opportunity for a reliable, professional and approachable individual to join a team delivering essential services to children, young people and families.

The successful candidate will provide day-to-day administrative support, helping ensure the smooth and efficient running of the office.

Key Responsibilities

• Provide general administrative and clerical support to the Social Care and Education team.
• Handle incoming telephone calls, emails and enquiries professionally and sensitively.
• Maintain accurate records, databases and electronic filing systems.
• Arrange appointments, meetings and maintain diaries.
• Prepare correspondence, reports and other documentation.
• Liaise with social workers, education staff, families and other professionals.
• Assist with processing referrals and maintaining confidential information.
• Provide reception and front-office support, including contact with children, young people and families.
• Support the wider team with general office duties as required.

Essential Requirements

• Previous experience in an administrative or office-based role.
• Strong organisational skills and attention to detail.
• Good IT skills, particularly Microsoft Office, Outlook and electronic record systems.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information appropriately.
• A professional, patient and approachable manner.
• Ability to prioritise workloads and work effectively within a busy team.
• PVG Scheme membership for regulated roles with children, or eligibility to obtain the appropriate PVG membership before commencing work.

Desirable Experience

• Previous administrative experience within a local authority, social care, education or NHS setting.
• Experience dealing with children, young people and families.
• Familiarity with confidential case management systems and public sector procedures.

Why Apply?

This is an opportunity to work within a supportive local authority environment, contributing to services that make a genuine difference to children, young people and families.