Location: Uxbridge (3 days per week in the office)
Salary: 28k - 30k GBP per annum

Are you an experienced Credit Controller looking to join a growing organisation where you can make a real impact? We are seeking a proactive and detail-oriented professional to take ownership of a high-value customer portfolio, ensuring efficient debt collection, account reconciliation, and exceptional stakeholder management.

The Opportunity

In this role, you will be responsible for managing a large and complex sales ledger, driving cash collection performance, resolving invoice queries, and building strong relationships with both customers and internal teams. You will play a key role in supporting the organisation's financial performance by ensuring outstanding balances are collected within agreed payment terms.

Key Responsibilities

• Manage a portfolio of customer accounts with significant annual revenue values.
• Proactively chase outstanding invoices via telephone, email, and online customer portals.
• Work towards monthly cash collection and overdue debt targets.
• Provide regular updates to management on outstanding payments, queries, and account status.
• Produce and maintain aged debt reports, including analysis and commentary on overdue balances.
• Investigate and resolve complex billing, pricing, and invoice-related queries.
• Reconcile customer accounts, allocate payments, and manage credit note balances accurately.
• Build strong working relationships with customers and internal stakeholders to support prompt payment.
• Assist with audit requests and ensure compliance with data protection and company policies.
• Maintain high standards of customer service while working in a fast-paced environment.

About You

• Previous experience in a Credit Control or Sales Ledger role.
• Strong understanding of allocations, postings, journals, debits, and credits.
• Experience managing large and complex ledgers.
• Proven ability to perform accurate account reconciliations.
• Intermediate to advanced Excel skills, including Pivot Tables, VLOOKUPs, formulas, and conditional formatting.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.
• Analytical mindset with strong problem-solving abilities.
• Adaptable, professional, and team-oriented approach.

Desirable Experience

• AAT, CICM qualification, or currently studying towards a professional qualification.
• Experience within the public sector, healthcare, or NHS-related environments.
• Advanced Excel and financial analysis capabilities.

What's on Offer?

• Opportunity to join a supportive and collaborative finance team.
• Career development and progression opportunities.
• Varied role with exposure to senior stakeholders and complex financial operations.
• Competitive salary and benefits package.

If you are a motivated Credit Controller looking for your next challenge, we'd love to hear from you. Apply today to find out more.