Consultant Support

• Hourly Rate: £12.82
• Location: North Tyneside
• Job Type: Full-time, Temporary (Opportunity to go Permanent)

We are recruiting on behalf of a well-established agency for a Consultant Support professional to join their busy and collaborative team. This role offers a varied and reactive work environment, providing administrative, candidate, compliance, and booking support. It is an excellent opportunity for individuals with strong administrative and telephone-based experience, looking to make a significant impact in a supportive office-based setting.

Day-to-day of the role:

• Support consultants with day-to-day administration and booking activities.
• Contact teachers and education professionals regarding availability for assignments.
• Coordinate bookings and placements for schools.
• Handle a high volume of inbound and outbound telephone calls, emails, and text communications.
• Maintain accurate candidate records and update notes on the internal CRM system.
• Produce and maintain availability and booking reports.
• Build and maintain relationships with candidates and schools.
• Support compliance activities including obtaining references and ensuring documentation is completed.
• Assist with candidate onboarding and booking readiness checks.
• Provide general administrative support across various functions.

Required Skills & Qualifications:

• Previous experience in administration, customer service, recruitment support, compliance, or a telephone-based role.
• Confident using computer systems and learning new software packages.
• Strong organisational skills with the ability to manage changing priorities.
• Excellent verbal and written communication skills.
• Experience maintaining accurate records and updating databases or CRM systems.
• Comfortable working in a fast-paced and highly reactive environment.
• Professional and confident telephone manner.
• Resilient and adaptable, with a proactive and self-motivated approach.

Benefits:

• 25 days annual leave plus bank holidays.
• Standard pension scheme.
• Reduced working hours during school holiday periods.
• Comprehensive training and ongoing support.

Interview Process:

• Two-stage interview process including an initial discussion focused on experience, personality fit, and communication skills, followed by a second-stage interview conducted in person.

To apply for this Consultant Support position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.