Job Title: Administrator

Location: Tyseley

Hours: Monday to Thursday 8.30 to 5 and Friday 8.30 to 4.30

Hybrid working (2 days from home) after probation

Salary: competitive

Description:

Our client based near Tyseley is currently seeking a Samples Administrator to join their busy team. The successful candidate will be processing sales and purchase orders and returns efficiently while working to tight deadlines. You will be liaising with suppliers and hauliers daily, providing clear and concise communication to customers from order receipt to supply and regularly updating them.

Key Duties:

• Manage the sales inbox, responding to and distributing enquiries received via email and the company website
• Process sales and purchase orders, returns and supplier requests
• Place orders with suppliers for marketing materials and samples
• Coordinate sample requests from Area Sales Managers, liaising with suppliers and providing regular updates on progress
• Organise daily UK parcel deliveries using DPD
• Arrange cost effective transport and haulage for samples, stock and business deliveries
• Organise transport collections from suppliers, ensuring marketing materials and sample stock are collected efficiently
• Monitor and track deliveries using courier and haulier systems, obtaining proof of delivery and resolving delays or issues where necessary
• Investigate and resolve delivery queries and complaints, liaising with couriers and hauliers to identify solutions and keeping relevant teams informed
• Maintain accurate shipment records, manifests and tracking information
• Handle incoming and outgoing post, including sorting, distributing and franking correspondence.
• Provide general administrative support to the Samples Department and assist with additional duties as required
• Work closely with internal departments, suppliers and customers to ensure effective communication and a consistently high standard of service.

Key Skills/Experience Required:

• Outstanding communication and interpersonal skills, both written and verbal
• Previous use of SAP (Or other CRM / ERP systems) would be an advantage but not essential
• Highly motivated self starter, with a positive, professional attitude, strong work ethic and excellent attention to detail
• High degree of personal integrity and professional accountability
• Good working knowledge of Microsoft applications

For more information, please send your CV in or apply online for this role.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.