Head of Property Management Accounts

London West End

£70-£85k

Office 5 days a week

The role: To manage a team of Property Accountants as well as retaining direct responsibility for a portfolio of properties, contributing to day-to-day delivery and leading from the front.

Duties:

• Lead and manage the Property Management Accounts team
• Define clear roles, responsibilities and performance expectations
• Establish regular team meetings, one-to-ones and workload planning
• Recruit, develop and retain high-performing team members
• Create a culture of accountability, ownership and delivery
• Manage a defined portfolio of properties
• Prepare and review service charge accounts, reconciliations and client reporting
• Oversee rent collection and arrears management
• Support the team during peak periods and deadlines
• Lead by example through high-quality delivery
• Implement a clear operating structure
• Introduce task tracking and ownership
• Establish a monthly close timetable
• Ensure processes are documented and followed
• Oversee all reconciliations
• Ensure compliance with RICS Code and internal controls
• Enforce PO and approval processes
• Introduce review procedures
• Deliver concise reporting and dashboards
• Provide insight to support asset management decisions
• Work closely with Property Asset Management and Facilities Management teams to enable the business to deliver a high-quality service

Requirements:

• Experience of managing a team of property accounts
• Extensive property management experience – including complex service charge reconciliations.
• Ideally Qualified Accountant (ACCA / ACA preferred)
• Systems experience (Qube/MRI preferred)

Why should you work for this company?

• A market leader in commercial management
• A close knit team who are very welcoming

Interview process:

• 1st stage on Teams/Zoom
• 2nd stage held face to face in the office