Repairs Administrator – Potters Bar – £15.65 p/h

Venn Group's specialist recruitment team is recruiting for a Repairs Administrator to join a busy housing maintenance contract based in Potters Bar. This temp-to-perm opportunity offers a fast-paced role coordinating repairs and maintenance works across a large residential portfolio of over 14,000 homes.

The Role

You will be responsible for:

• Planning and scheduling service and repair works for engineers.
• Arranging appointments with residents and ensuring service and repair dates are confirmed and communicated clearly.
• Working closely with engineers, supervisors, the Team Leader and Contract Managers to ensure jobs are planned correctly and completed on time.
• Assist in managing the service programme, including any follow-on works where required.
• Ensuring engineers' diaries are planned efficiently to maximise productivity and minimise unnecessary travel.
• Dealing with scheduling issues such as cancelled appointments, access issues or delays, and rearranging works where required.
• Liaising with residents, clients and internal teams to provide updates on service and repair works and resolve queries.
• Ensuring all jobs are raised, updated and closed correctly within the company's systems.
• Monitoring the progress of works and highlighting any issues that could affect KPIs or completion targets.
• Providing updates and reports to the Team Leader and Contract Managers as required.
• Ensuring all works are scheduled in line with contract requirements and company procedures.
• Working closely with other planners, administrators and operational teams to ensure works run smoothly.

About You

• Previous experience within scheduling, planning, repairs administration or a similar coordination role
• Strong IT skills including Microsoft Word, Excel, Outlook and PowerPoint
• Excellent planning, organisational and communication skills
• Ability to thrive in a busy environment and manage multiple priorities effectively
• A proactive, positive and customer-focused approach
• Experience within housing maintenance, repairs, engineering or gas services would be beneficial but is not essential

Key Details

Salary: £15.65 p/h (inc. holiday pay)

Location: Potters Bar, Hertfordshire

Contract: Temp to Perm

Hours: Monday to Friday, 8:00am - 5:00pm

Start: ASAP

Why Consider This Role?

• Temp-to-perm opportunity with a clear route into a permanent position
• Join a sociable, energetic and supportive team environment
• Varied and fast-paced role with plenty of responsibility and autonomy

Apply Now

If this opportunity is of interest to you, please apply with your up-to-date CV now.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates