We are seeking an organised and proactive Lettings Administrator to join a property agency in Hampstead Village.

You will manage the new tenancy process from offer acceptance through to move-in, ensuring all administration, referencing, payments and compliance documentation are completed accurately and efficiently.

Working hours are Monday to Friday, 9am–6pm. Full-time in the office.

Key Responsibilities:

• Process offers and liaise with landlords, tenants and negotiators.
• Set up tenancies and prepare tenancy agreements.
• Manage tenant referencing, deposits and payments.
• Coordinate property preparation, check-ins and move-ins.
• Ensure all tenancy documentation and compliance requirements are met.
• Liaise with utility providers and local councils.
• Maintain accurate records across internal systems.

About you:

• Minimum one year’s experience in a lettings role (essential).
• Excellent organisational skills and attention to detail.
• Strong communication skills and the ability to manage deadlines.
• Experience with ALTO, Goodlord, Trello or Payprop is advantageous.
• Must live within a 30-minute commute of Hampstead Village.

If you're interested in this Lettings Administrator position and you possess the required skill set, then apply now. Should you have any further questions contact Emma Conway at Collins Property Recruitment.

Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!