Location: Kingston upon Thames
Salary: £30,000 per annum
Job Type: Full Time, Permanent
Start Date: Immediate Start Available
Working Hours: Shift-based rota including some weekends

Our client, a growing and highly regarded organisation based in Kingston, is seeking a proactive and organised Operations Coordinator to join their operations team. This is an exciting opportunity for an individual looking to develop their career within a fast-paced, customer-focused operational environment.

The Role

You will play a key role in coordinating operational activities and acting as the main point of contact between customers and operational partners. The successful candidate will ensure the smooth execution of charter services, maintaining excellent communication and delivering high levels of customer support throughout the process.

Key Responsibilities

• Coordinate operational requirements based on customer needs.
• Monitor live operations and provide timely updates to clients.
• Manage operational documentation and ensure compliance requirements are met.
• Communicate schedule changes and operational developments effectively.
• Liaise with handling agents and operational partners to arrange required services.
• Coordinate cargo and handling requirements, ensuring all deadlines are achieved.
• Maintain strong relationships with customers and external stakeholders.
• Escalate operational issues when necessary and support effective resolutions.
• Assist with additional operational and administrative duties as required.

About You

• Highly organised with excellent attention to detail.
• Strong communication and customer service skills.
• Able to manage multiple priorities in a fast-moving environment.
• Calm, adaptable and able to work effectively under pressure.
• Proficient in Microsoft Office applications, including Outlook, Word and Excel.
• Flexible approach to working hours, including shift work and weekends.

Desirable Experience

• Previous experience in operations, logistics, freight, aviation, transport or customer coordination.
• Strong interest in aviation and operational environments.
• Experience within airline, airport, cargo or ground handling operations.
• Aviation Management qualification or related degree would be advantageous.

What's on Offer?

• Competitive salary of £30,000 per annum.
• Immediate start available.
• Excellent opportunity to gain experience in a specialist operational environment.
• Supportive team culture.
• Career development and progression opportunities.

If you are a detail-oriented individual looking for a challenging and rewarding coordination role, we would be pleased to hear from you. Apply today with your CV for immediate consideration.