This Quality Inspector role is responsible for carrying out inspections of completed repair and maintenance works, ensuring quality standards, compliance, and value for money are achieved across a residential housing portfolio. The successful candidate will monitor contractor performance, investigate repair quality issues, and help drive continuous improvement to deliver excellent outcomes for residents.

Client Details

A large London-based social housing provider undergoing significant investment in housing quality, where you'll play a key role in improving residents' homes and tackling complex property challenges.

Description

• Carry out quality inspections before, during, and after works are completed, ensuring repairs meet required standards and identifying opportunities for improvement.
• Undertake desktop audits to verify work records, costs, coding accuracy, and contractor submissions.
• Assess completed repairs against agreed specifications, quality benchmarks, and contractual requirements.
• Monitor contractor performance, identifying trends, challenging inconsistencies, and supporting value-for-money service delivery.
• Produce inspection reports and ensure properties meet required occupancy and maintenance standards.
• Work closely with operational teams to identify recurring issues and support continuous service improvement.
• Investigate the root causes of repair failures, defects, and performance concerns, recommending preventative solutions.
• Track and monitor follow-up works to ensure issues are resolved effectively and customer expectations are met.
• Identify opportunities for cost recovery, warranty claims, and other value-added actions during inspections.
• Ensure all activities comply with relevant legislation, policies, procedures, and governance requirements.
• Maintain accurate inspection records, reports, photographs, and property data.
• Stay up to date with industry best practice, promoting improvements in repair methods, materials, and service delivery.
• Champion compliance with Health & Safety, Data Protection, Safeguarding, Equality, and Diversity requirements at all times.

Profile

A successful 'Quality Inspector' should have:

• Experience of inspecting property repairs, maintenance or improvement works with ability to identify defects and assess work against agreed standards.
• Familiarity with schedules of rates (SoRs), valuations, and contractor payment mechanisms.
• Experience of following up quality issues and monitoring actions to completion.
• Ability to work with contractors and internal property teams on inspection outcomes.
• Practical knowledge of property-related works and site inspections.
• Relevant trade, technical, or construction-related qualification (e.g., NVQ, City & Guilds, or equivalent). Evidence of continued professional development in repairs, maintenance, or housing services.

Job Offer

• Permanent position.
• Salary of £44k to £45k, dependent on the level of experience.
• Company benefits.

If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.