Service Designer Location: London / Remote (United Kingdom) Duration: 6 months + Candidates must be UK Nationals with at least 5 years UK residency and either hold active SC Clearance or be eligible to obtain SC/BPSS clearance. Our Client is hiring for a reputed client to help shape how the department manages content more effectively. If you enjoy turning complex challenges into clear journeys, practical services, and stakeholder-aligned outcomes, this is a great opportunity to make a tangible impact-working remotely with no mandatory onsite requirement. What you'll be doing: * Support a programme of work focused on better managing content management across the department * Design and improve service experiences within a transformation environment * Engage with stakeholders to understand needs, align priorities, and communicate design decisions clearly * Bring service design thinking to complex problems, helping teams move from insight to actionable improvements * Contribute practical AI knowledge and/or experience to inform how services could be enhanced What you'll bring: * Service design experience with a strong grounding in service-thinking and user-centred outcomes * Strong communication skills and confidence managing stakeholders across different groups * Ability to work effectively in complex transformation environments * UK National status, with a minimum of 5 years UK residency * AI knowledge and/or practical experience If you're excited by the opportunity to improve content management through thoughtful service design, apply now and share a brief overview of your service design experience. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website