Logistics Account Manager Salary: £30,000k plus excellent benefits Role: Full Time Permanent - Monday – Friday Location: Teesside This is an excellent opportunity to join a large European organisation in a Logistics Account Manager role. You will be the main point of contact for your customers, providing support to road, Sea & Rail freight throughout the UK / Europe. This is a new additional role to the logistics team and you will be able to add real value to the FMCG organisation. Role Information: - * To provide operational support to customers in the UK and Europe * Account Coordination and communication, shipping, import, export & UK road * Build and maintain strong relationships with suppliers and internal customers ensuring excellent operational performance. * You will be responsible for giving effective and clear instructions using excellent communication skills, both verbally and written, in a professional manner to all internal and external contacts/personnel. * Plan, book, record and confirm all appropriate transport arrangements. * Operate the computer traffic system ensuring accurate data input, regularly checking and updating confirmations, transactions and orders. * Liaise with drivers, shipping agents & freight forwarders supplying them with clear and detailed instructions. * Assume responsibility for any consignment issues within the transport office, reporting these to the Transport Manager and effectively handling any queries. * Provide calculations regarding sales and job costs in accordance with internal procedures. Responsible for issuing rate confirmations as and where necessary and recording these agreements. * Arrange additional resource or alternative options to effectively cover all operational activity. * Ensure planning carried out in the most efficient and cost effective way to achieve optimum margin potential. Experience: * Logistics experience * FMCG * Familiar with using Excel * Excellent communication * Commercially focused