SERVICE MANAGER – HARD FACILITIES MANAGEMENT | YORK £38,000–£42,000 | Permanent | Full-time | Site-based HVAC Recruitment is looking for an experienced Service Manager to coordinate planned and reactive building maintenance across a complex operational estate in York. A technical FM management role with ownership of compliance, contractors, minor works, commercial performance and customer service. The role • Oversee PPM, reactive repairs, statutory maintenance and small works. • Manage maintenance operatives and suppliers, ensuring staff competence and safe working arrangements. • Review RAMS, permits to work, maintenance records and CAFM reporting. • Monitor delivery against KPIs, cost targets and contractual requirements. • Resolve operational issues, support stakeholders and provide technical guidance. • Prepare initial cost estimates for minor works and assist forward maintenance planning. About you • Strong technical background in building services, mechanical/electrical or hard FM maintenance. • Experience supervising teams, subcontractors and safe systems of work. • HNC or equivalent experience in a building, civil, electrical or mechanical discipline. • Management-level Health & Safety qualification such as SMSTS. • Good CAFM, Microsoft Office and stakeholder management skills. • Willingness to undertake relevant specialist authorisation training. Benefits: 25 days' annual leave, 6% employer pension contribution subject to matching, single private medical cover, life assurance at 2x annual salary. Apply through HVAC Recruitment