6 Months Contact Hybrid working | Birmingham | 2 days per week on site

Hays is working with a local authority to recruit an experienced Project Support Officer to support the delivery of new funding relating to homelessness and rough sleeping across the region.

The role will play an important part in supporting the Authority's commitment to designing out homelessness, helping to strengthen the region's approach to designing, commissioning and monitoring innovative homelessness prevention services.

The Role

The Project Support Officer will primarily support the effective collection, validation, monitoring and reporting of qualitative and quantitative information across commissioned projects.You will work closely with local authorities, voluntary sector organisations, faith and community organisations, commissioned providers and internal colleagues to ensure information is accurate, timely and meets funder reporting requirements.

Key responsibilities will include:

• Supporting the delivery and continuous improvement of performance monitoring and reporting frameworks across the homelessness and rough sleeping programme.
• Collecting, collating and maintaining programme performance, outcome and impact data.
• Monitoring reporting submissions and ensuring returns are received within agreed timescales.
• Validating data, investigating discrepancies and maintaining accurate records and audit trails.
• Contributing to the analysis of programme performance, outcomes and impact to support decision-making and service improvement.
• Producing reports, dashboards and performance summaries to support programme oversight.
• Supporting the development of management information and evidence for funders, senior leaders and key stakeholders.
• Supporting monitoring, governance and programme review processes.
• Acting as a key point of contact for programme monitoring and reporting queries.
• Providing guidance and support to partners to improve data quality, accuracy and compliance with reporting requirements.
• Building and maintaining positive working relationships with local authorities, commissioned organisations and internal colleagues.
• Responding to communications from commissioned organisations and wider stakeholders in a timely and professional manner.
• Representing the Authority professionally when engaging with partners and stakeholders.

About You

We are looking for someone with strong project support, programme administration, monitoring and reporting skills, ideally gained within a local authority, public sector, housing, homelessness or commissioned-services environment.
You will be confident working with performance information and data, producing reports and dashboards, engaging with a range of stakeholders and ensuring information is accurate and delivered to agreed deadlines.

Strong organisation, communication and attention to detail will be essential, alongside the ability to manage competing priorities in a busy programme environment.

We're keen to hear from candidates with strong project support, data/reporting and stakeholder management experience, ideally within a local authority, public sector, housing or homelessness environment.

If this sounds like the right opportunity for you, please send me your latest CV to be considered for the role.

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