Customer Services Administrator – Birchwood – Temporary to Permanent - £14ph We are seeking a highly organised and proactive Customer Services Administrator to join this global organisation on a temporary to permanent basis. This is a key role within the operation, acting as the first point of contact for UK customers. Key Responsibilities: * Act as the primary point of contact for customers, handling various queries daily. * Managing live chat and social media queries. * Answering inbound customer phone calls. * Handling various customer complaints. * Liaising with stakeholders, managing requests. * Support the wider team with general administrative duties Requirements: * Previous customer service-based experience. * Excellent telephone manner. * Excellent company benefits, free lunch daily, hybrid working model, Christmas party etc Ready to apply? For further information about this opportunity please call Katie at Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you